Privacy Policy

Introduction

meltrivon.top AS ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website meltrivon.top or use our construction equipment rental marketplace guidance services. We are the data controller for the personal data we collect about you.

Data Controller Information

The data controller responsible for your personal data is:
meltrivon.top AS
Kongens Nytorv 94, 5053 Odense, Southern Denmark
Registration Number: CVR74125896
VAT Number: DK74362591
Email: [email protected]
Phone: +45 36865064

Data Collection

The data we collect depends on how you interact with our website and services. We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and postal address when you contact us or request our services.
• Communication Data: Records of your communications with us, including emails, phone calls, and messages through our contact forms.
• Technical Information: IP address, browser type and version, operating system, referring website, pages viewed, and time spent on our website.
• Project Information: Details about your construction projects, equipment requirements, timelines, and budget considerations when you request consultation services.
• Cookie Data: Information collected through cookies and similar tracking technologies as detailed in our Cookie Policy.

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests, contractual necessity, or your consent:

• Service Provision: To provide construction equipment rental marketplace guidance, respond to your enquiries, and deliver the services you request.
• Communication: To communicate with you about our services, respond to your questions, and provide customer support.
• Business Operations: To manage our business operations, maintain records, and improve our services.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• Website Improvement: To analyse website usage, improve user experience, and develop new features and services.
• Marketing: With your consent, to send you information about our services, industry insights, and relevant updates.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for specific processing activities, such as marketing communications or certain cookies.
• Contract Performance: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where we have a legitimate business interest, such as improving our services, ensuring website security, or conducting business operations.
• Legal Obligation: Where processing is necessary to comply with legal requirements.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing our services, such as web hosting, email delivery, and analytics providers.
• Legal Requirements: When required by law, court order, or government authority, or to protect our rights, property, or safety.
• Business Transfers: In connection with any merger, sale, or transfer of company assets, subject to appropriate data protection safeguards.
• Professional Advisors: With lawyers, accountants, and other professional advisors in connection with legal or business matters.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically: contact information and communication records are retained for up to 7 years after our last interaction for business and legal compliance purposes; technical data and analytics information are typically retained for up to 2 years; and marketing consent records are kept until you withdraw consent or for up to 3 years of inactivity. When data is no longer needed, we securely delete or anonymise it in accordance with our data retention policies.

International Data Transfers

As we operate primarily within Denmark and the European Union, your personal data is generally processed within the EU/EEA. If we transfer data to countries outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission, to protect your personal data in accordance with GDPR requirements.

Your Rights

Under GDPR and Danish data protection law, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete personal data.
• Right to Erasure: You can request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we limit how we process your personal data in certain situations.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls and authentication systems, employee training on data protection, and regular backup and recovery procedures. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us at:

Privacy Officer
meltrivon.top AS
Email: [email protected]
Phone: +45 36865064
Address: Kongens Nytorv 94, 5053 Odense, Southern Denmark

Complaints

If you believe we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) or your local supervisory authority. Contact information for the Danish Data Protection Agency: Website: www.datatilsynet.dk, Email: [email protected], Phone: +45 33 19 32 00.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

Governing Law

This Privacy Policy is governed by Danish law and the General Data Protection Regulation (GDPR). Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the Danish courts.